This Privacy Policy describes how KISTAR ENTERPRISES LIMITED ("Company," "we," "us," or "our") collects, uses, and discloses your information when you visit our website, use our services, or interact with our applications.
1. Information We Collect
We may collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and services, when you participate in activities on the website, or otherwise when you contact us.
- Personal Data: Name, email address, phone number, physical address, and other similar contact data.
- Usage Data: Information automatically collected when you visit, use, or navigate the website, such as IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, and information about how and when you use our website.
- App Usage Data: For our applications, we may collect data on app usage, device information, and diagnostic data to improve performance and user experience.
2. How We Use Your Information
We use personal information collected via our website for various business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests, in order to enter into or perform a contract with you, with your consent, and/or for compliance with our legal obligations.
- To facilitate account creation and logon process.
- To send you marketing and promotional communications.
- To send administrative information to you.
- To fulfill and manage your orders.
- To post testimonials with your consent.
- To deliver targeted advertising to you.
- To request feedback and to contact you about your use of our website/apps.
- To protect our Services (e.g., fraud monitoring and prevention).
- To respond to user inquiries and offer support to users.
- To enable user-to-user communications with user's consent.
- To improve our apps and website, and develop new products and services.
3. Sharing Your Information
We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations.
- Vendors, Consultants, and Other Third-Party Service Providers: We may share your data with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work.
- Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
- Affiliates: We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy.
- Legal Obligations: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.
4. Cookies and Tracking Technologies
We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Policy [Link to Cookie Policy if separate].
5. Your Privacy Rights
You have certain rights regarding your personal information, depending on applicable data protection laws:
- The right to access your personal data.
- The right to request correction of your personal data.
- The right to request erasure of your personal data.
- The right to object to processing of your personal data.
- The right to request restriction of processing your personal data.
- The right to data portability.
- The right to withdraw consent (where applicable).
To exercise any of these rights, please contact us using the details provided below.
6. Contact Us
If you have questions or comments about this policy, you may contact our Data Protection Officer (if applicable) by email at privacy@kistarenterprises.com or by postal mail to:
KISTAR ENTERPRISES LIMITED
Plot No. 209/321, River Road, Nairobi, Kenya
info@kinstarenterprises.com
Phone: +254715546743
7. Updates to This Policy
We may update this privacy policy from time to time. The updated version will be indicated by an updated "Revised" date and the updated version will be effective as soon as it is accessible. We encourage you to review this privacy policy frequently to be informed of how we are protecting your information.
This Privacy Policy was last updated on July 4, 2025.